Key account management

Key account management is a very different kind of relationship with the customer and, as importantly, managing the implications of that relationship on the supplier’s own business.

Put simply, key account management is about managing the future!

After this training you will be able to answer those questions:

• Are they just the big ones?
• Are they the ones you mustn’t lose?
• Are they the ones that offer future profit?
• Are they the ones that demand more from you?
• Are they the ones you want your staff to focus on?
• Are they the ones where extra effort will bring extra returns
• Are they the ones that will take your business where you want it to go?

For more information please call +38169 1387 487!