Assertive communication
and successful work with people

When we communicate, we exchange! We exchange information, opinions, desires, but what is even more important, we exchange energy.
Be the person others look forward to talking to, someone easy to communicate with, and someone people want to talk to!

Effective communication is crucial for establishing and maintaining relationships with people, whether privately or at work. Some people are naturally gifted and communicate more easily, while for others, communication is a challenge.
In any case, like any other skill, communication can be practiced. Why should we do this at all?

The answer is simple. To make things easier for ourselves and to achieve our desired goals more quickly. Assertiveness helps us with this.

What is actually Assertive communication?

An assertive person clearly and loudly states their desires without hurting anyone. It sounds simple, doesn’t it? But is it always like that in practice?

We will see the difference between aggressive, passive, and assertive communication through various examples. We will explain the rules of assertiveness and recognize our own and others’ rights in communication.

We will practice how to say “No” when something doesn’t suit us or is simply not possible. We will discuss how assertiveness can help us with self-confidence, self-control, and better teamwork (not only at work but also privately).

This training will improve your communication, understanding of yourself and others, and thus increase productivity and efficiency.

Training benefits:

  • Understanding of basic communication rules, '''do and don'ts''
  • Understanding different perception and how to accept differences
  • Mastering the assertove way of communication
  • Developing Confidence, Authority, and Knowledge to Strengthen Personal Credibility
  • Learning how to say ''No'' in a right way
  • Understanding the Importance of Listening to Others, Their Needs, and Desires
  • Managing good personal relations
  • Building Trust, Mutual Respect, and Understanding
  • Practice, practice, practice
  • Duration: 1 day
  • Note
    NOTE: This is NOT a training description. Skills exclusively conducts "in-house" trainings. Each training is tailored to meet the specific needs of your company.